Privacy Policy

Last updated November 14, 2026

Who we are

This site is operated by Rudolph, LLC. (“Danny's Dowel Factory”, “we”). This policy explains what we collect and how we use it.

What we collect

• Quote requests: your name, company, email, phone (optional), and any notes you submit.
• Orders: your email and the billing and shipping address collected at checkout.
• Configuration: the pin specification you build, saved in your browser so it can be restored on your next visit.
• Requests sent to a buyer: when you send pins to a buyer, your name, company and email, the buyer's name and email, and your note. Your own details are also saved in your browser for next time. If someone sent you pins, your name and email came from them, not from you.
• Advertising data: on our public pages, the Google tag uses cookies to record the pages you visit, the site or ad that brought you here, your IP address, and your browser and device type. It does not run on the cart, checkout confirmation, order, order-history, buyer-link, review or admin pages.
• Order history sign-in: when you ask to see your orders, the email address you enter. We email a sign-in link only to an address that has placed orders with us. Signing in sets one cookie, which keeps you signed in on that device for 7 days and does nothing else. Anyone who can read your email can use a link sent to it, so the page shows your orders and nothing can be ordered or changed from it.

How we use it

• To prepare quotes, process orders, and send order confirmations and updates.
• To respond to your inquiries.
• To email a buyer the pins sent to them, send the sender a copy, and tell the sender when the order is placed.
• To email you a link to your order history when you ask for one.
• To measure how our Google Ads perform.

Service providers

We share the minimum necessary information with providers that operate the service:

• Stripe — payment processing (card details are handled by Stripe, not stored by us).
• Resend — transactional email delivery.
• Cloudflare — hosting, content delivery, and the Turnstile security check on the forms for sending pins to a buyer and asking for your order history.
• Google — advertising and measurement through Google Ads and the Google tag. Google handles this data under its own privacy policy.

Retention

We keep order records for as long as needed for accounting, warranty, and legal purposes. Your saved configuration lives only in your browser and can be cleared by clearing your site data. A request sent to a buyer is deleted after 60 days. An order-history sign-in link is deleted when used or after 30 minutes. If the buyer purchases the pins, the name, company and email of the person who approved the drawings stay on the order record.

Your choices

We do not sell your personal information. To request access to or deletion of your information, contact us at dan@rudolphmicro.com. You can block or clear cookies in your browser, and control the ads Google shows you in My Ad Center.

Security

We use reputable providers and encrypted connections to protect your information, though no method of transmission or storage is completely secure.

Contact

Questions about this policy? Contact Rudolph, LLC. at dan@rudolphmicro.com.